RefreshStyles.com - Support Policy

At RefreshStyles.com, we are committed to providing exceptional support to enhance your shopping experience. Our Support Policy outlines the principles and procedures we follow to assist you with any inquiries, concerns, or assistance you may need.

1. Customer Care Contact:

• Our dedicated Customer Care team is available to assist you via phone at +91 9726266266 or email at customercare@refreshstyles.com during our business hours [9am to 6pm – Mon-Sat & 10am to 2pm - Sun].

2. Response Time:

• We strive to respond to all customer inquiries within 24hrs during business days. Please allow for additional time during weekends or holidays.

3. Inquiry Channels:

• You can reach out to us for support, inquiries, or assistance through email, phone, or our online contact form available on the website.

4. Order Assistance:

• Our Customer Care team is available to assist you with order-related inquiries, tracking information, and product details. Please provide your order number for a quicker resolution.

5. Product Information:

• If you have questions about our products, sizing, materials, or any other details, our team is here to provide accurate and helpful information.

6. Returns and Exchanges:

• For assistance with returns or exchanges, please contact our Customer Care team. They will guide you through the process, answer any questions, and ensure a smooth resolution.

7. Technical Support:

• If you encounter technical issues while using our website, please inform our Customer Care team. We will work to resolve the issue promptly and ensure a seamless browsing experience.

8. Feedback and Suggestions:

• We value your feedback and suggestions. If you have ideas on how we can improve our services or products, please share them with us. Your input helps us enhance our offerings.

9. Privacy and Security Concerns:

• If you have concerns about the privacy and security of your information, please contact our Data Protection Officer at customercare@refreshstyles.com.

10. Contact Us:

• For any support-related inquiries, please reach out to our Customer Care team at customercare@refreshstyles.com or +91 9726266266.

At RefreshStyles.com, we are dedicated to providing reliable and friendly support to ensure your satisfaction. Your inquiries are important to us, and we appreciate the opportunity to assist you in any way we can. Thank you for choosing RefreshStyles.com.